I’m HR Professional
Mehul Verma
With 3+ years of experience in recruitment and HR, I’ve learned that
hiring is about much more than matching CVs to job descriptions. It’s
about understanding people, businesses and what brings them together.
About Me
“Human Resources isn’t a thing we do. It’s the thing that runs our business.”
Currently, I’m part of the Talent & People team at CARS24 Australia, supporting hiring across Sydney, Melbourne and Brisbane.
A big part of my day goes into finding the right people, having conversations, understanding their aspirations and making the hiring process work for both sides.
What excites me about CARS24 is its ambition to transform the car ownership experience through technology and innovation. AI is becoming a big part of this journey, helping rethink processes, solve complex problems and make smarter decisions.
I enjoy being part of this journey, learning the business and bringing people together who can make a difference.
At the end of the day, businesses don’t just need talent. They need people who make a difference.
Always curious. Always learning. Always building.
What Positions I have Worked On
Java Technologies
Java, J2EE, Spring boot, Hibernate, Apache, Maven
Database
SQL, Oracle, DB2, Teradata,
PL/SQL, Unix, SQL Server,
Mongo DB.
Front – End/Backend &Full stack
HTML/CSS/CSS3, Javascript, Angular Js, ReactJs), jQuery, JavaScipt Frameworks, RESTful,Services/APIs, Bootstap, PHP – Pyhton, C++.
ERP Tools
SAP, Oracle, Peoplesoft, Siebel.
Testing
Automation/Manual Testing, QTP, Selenium.
Operating systems
Windows, Linux, Mac, Android, IOS, Embedded Linux.
Mobile Apps developers
IOS/Android Developers
Agile Methodologies
Scrum, Kanban, Lean
Software development
CI/CD Pipeline, Kubernet, Docker.
Design and user interface
UX design, UX testing framework, UI development.
Cloud computing
Azure, IoT, Devops, AI, Machine Learing.
Machine Vision
AI, Robotic framework, Image processing
Working Process
I am skilled in searching, sourcing, job posting, candidate screening, interviewing, negotiation and selection. Develop and implement effective strategies for attracting, hiring and on-boarding, top talent. With a passion for talent effectiveness, I am committed to driving business success through effective HR strategies and practices.
Work Experience
Builder (Talent Partner – Australia)
CARS24 Australia
Sep 2026 - Present
• Lead end-to-end talent acquisition for CARS24’s expanding Australian operations, managing recruitment requirements across Sydney, Melbourne, and Queensland while aligning hiring strategies with business growth objectives.
• Manage full-cycle recruitment, including candidate sourcing, screening, interviewing, selection, offer negotiation, and onboarding for management, field operations, and Individual Contributor (IC) roles.
• Drive regional workforce expansion by coordinating hiring requirements across New South Wales, Victoria, and Queensland, ensuring timely fulfilment of business-critical positions.
• Develop proactive sourcing strategies and build talent pipelines for niche, leadership, and hard-to-fill roles through targeted outreach, networking, and talent mapping.
• Partner with regional directors and hiring managers on workforce planning, headcount forecasting, and recruitment priorities.
• Track recruitment KPIs, including time-to-hire, conversion rates, and hiring efficiency, to identify bottlenecks and improve recruitment performance.
• Strengthen employer branding and candidate experience through effective engagement, communication, and seamless onboarding coordination.
• Collaborate with cross-functional teams to streamline recruitment workflows and improve hiring efficiency.
(Bethel Group)
Aug 2025 – Aug 2026
• Led a team managing end-to-end client servicing operations, ensuring SLA compliance and consistent hiring fulfilment across key accounts.
• Monitored team performance metrics, including turnaround time (TAT), fulfilment rates, and client satisfaction, driving improvements to achieve business targets.
• Managed critical client escalations, resolving complex issues through root cause analysis and cross-functional collaboration.
• Mentored and coached team members on client communication, problem-solving, recruitment operations, and account management.
• Developed and standardised reporting frameworks, dashboards, and weekly performance reviews to improve operational transparency and accountability.
• Collaborated with Product, Operations, and Sales teams to streamline workflows and enhance service delivery efficiency.
Analysed hiring trends and client data to identify gaps, improve fulfilment rates, and support data-driven decisions.
• Strengthened client relationships through proactive communication, retention strategies, and identification of account growth opportunities.
• Ensured CRM accuracy, proper documentation, and data hygiene to improve reporting and forecasting.
• Conducted regular team performance reviews, evaluations, and training sessions to align individual performance with organisational objectives.
Senior Executive Client Servicing
(Info Edge India Ltd.)
Jan 2025 - Aug 2025
• Managed end-to-end client servicing operations for key accounts, ensuring consistent delivery of hiring outcomes and resolving issues within defined SLAs.
• Handled escalations with a structured, data-driven approach—identified root causes, coordinated with product/ops teams, and ensured timely closure with documented solutions.
• Delivered regular performance reviews to clients using structured reports and dashboards, ensuring transparency, retention, and repeat business.
• Monitored client hiring activity and supported them with talent-market insights to strengthen decision-making and improve fulfilment rates.
• Maintained strong professional relationships with clients by providing timely updates, follow-ups, and personalised support across all stages of service delivery.
• Ensured accurate documentation of client interactions, service issues, and resolutions in CRM tools for better tracking and continuity.
• Consistently achieved client satisfaction targets by maintaining high responsiveness, clear communication, and ownership of outcomes.
(Ivitesse Technologies)
Jun 2023 – Jan 2025
• Proven experience and knowledge of the end-to-end recruitment process for IT & Non-IT requirements. Sourced, screened, evaluated, and selected candidates through a structured recruitment process to ensure the best fit.
• Regular interaction with hiring managers to understand requirements, roles, and overall business needs.
• Involved in recruitment from searching and screening suitable candidates based on client requirements and budget using various job portals.
• Provided shortlisted candidates’ profiles and trackers to delivery managers for further interview scheduling.
• Scheduled interviews for shortlisted candidates with clients and maintained continuous follow-up until closure.
• Conducted mock calls with candidates before interviews to check availability, internet connection, background, and overall readiness.
• Assisted selected candidates with documentation and the complete onboarding process, maintaining strong relationships for future hiring.
• Managed salary negotiations with candidates as per client expectations.
Intern
June 2021
• Learnt formalized procedures to handle chronic absenteeism.
• Maintaining and summarizing record of employee attendance and performance.
• Determine various software used by them for absenteeism.
• Studies relationship building with employees.
• Made major project report on absenteeism as per Univeristy demands.
Intern
June 20-2021
• Stored and organized paperwork, Documents. Used excel to add information to spreadsheet.
• Helped in business decisions and updating website.
• Created product line sheets and mail- order packets.
• Completing the ground works.
• Completing reports and inserting new ideas.
• Manage schedules, Meetings and seminars.
• Conducted research in marketing strategies.
Managment Head of Rural E-Commerce Start-up
June 2020
• Lead the team in delivering essential groceries and products to the villages of sangrur and Patiala.
• Manage the delivery process and ensure timely delivery of products to the customers.
• Develop and manage a whatsapp group to facilitate communication among all partners of the business.
• Work closely with the team to develop strategies to improve the business operations and achieve growth targets.
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